Frequently asked questions
Do your services harm the planet?
No. We take care of the environment by using eco-friendly, green cleaning products that are safe around pets, children and allergy sufferers — at no extra cost.
Do you remove spots and stains?
Yes. We remove spots and stains such as candle wax, oil, red wine, juice, food, make-up, paint and chewing gum. Our technicians remove most stubborn stains, though permanent damage from strong substances may require redyeing rather than cleaning alone.
Do you remove odours?
Yes. Our advanced odour-control chemicals remove unwanted odours at the source, and we finish with high-quality NJORD fragrances to leave your carpets and furniture smelling fresh.
How long does it take to dry?
Drying typically takes 2-5 hours, depending on whether the material is natural or synthetic. We offer turbo-speed drying to accelerate this, which also helps prevent browning on natural carpets.
How long does the cleaning take?
The duration of each clean, like our pricing, depends on your specific rooms, items and requirements. Get in touch and we'll give you a personalised timeline and a free quote.
Can you protect carpets and upholstery against future spills?
Yes. Scotchgard™ application provides a transparent shield against dirt and bacteria with added water resistance. It won't completely prevent penetration from substantial spills, but it buys you valuable time to blot them up.
Ready for a fresher, cleaner home?
Get a free, no-obligation quote today. We cover Hampshire, West Sussex and East Sussex — usually with next-day availability.